We ship all orders via UPS. Choose the method that best fits your timeline at checkout. Rates for Standard and Express options are calculated in real time by Shopify using UPS carrier rates based on your package weight and destination.

• All orders are processed within 1–2 business days after payment confirmation.
• Business days are Monday through Friday, excluding U.S. federal holidays.
• Orders placed after business hours or on weekends/holidays will begin processing the next business day.

• Once your order ships, you'll receive a confirmation email containing your UPS tracking number and a direct link to track your package.
• Tracking numbers typically become active within 24 hours after the shipment is picked up by UPS.
• You can also track your package directly at ups.com/track using your tracking number.

Lost or Damaged Packages

DTF Nash is not responsible for packages lost or damaged in transit by UPS. If your package arrives damaged, please follow these steps:

• Contact UPS directly to file a damage or loss claim at ups.com or call 1-800-PICK-UPS.
• Retain all original packaging materials, the damaged item(s) and any inserts — UPS may require them for inspection.
• Take clear photos of the damage before disposing of anything.

Shipping Delays

Incorrect Address

Please double-check your shipping address at checkout. DTF Nash is not responsible for packages delivered to an incorrect address provided by the customer. Address correction fees charged by UPS may be passed on to the customer.

If you have any questions about your order or need further assistance, our customer service team is here to help.