Shipping Policy
We ship all orders via UPS. Choose the method that best fits your timeline at checkout. Rates for Standard and Express options are calculated in real time by Shopify using UPS carrier rates based on your package weight and destination.
- Once your order ships, you'll receive a confirmation email containing your UPS tracking number and a direct link to track your package.
- Tracking numbers typically become active within 24 hours after the shipment is picked up by UPS.
- You can also track your package directly at ups.com/track using your tracking number.
Lost or Damaged Packages
DTF Nash is not responsible for packages lost or damaged in transit by UPS. If your package arrives damaged, please follow these steps:
Shipping Delays
Incorrect Address
Please double-check your shipping address at checkout. DTF Nash is not responsible for packages delivered to an incorrect address provided by the customer. Address correction fees charged by UPS may be passed on to the customer.
If you have any questions about your order or need further assistance, our customer service team is here to help.
Richmond, Alabama 77407
United States