🚚 Store Policy

Shipping Policy

🏢 DTF Nash📍 Richmond, Alabama, USA📦 Carrier: UPS
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Free Shipping on Orders $100 or More
Economy shipping automatically applied at checkout — no coupon needed.
ORDER $100+ → FREE
Ships via UPS1–2 business day processingTracking email sentMon–Fri (excl. holidays)
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Shipping Options & Rates

We ship all orders via UPS. Choose the method that best fits your timeline at checkout. Rates for Standard and Express options are calculated in real time by Shopify using UPS carrier rates based on your package weight and destination.

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FREE $100+
Economy Shipping
UPS Ground
RateFREE (orders $100+)
Delivery5–8 business days
Best forNon-urgent orders
NEXT DAY
UPS Ground Next Day Air
UPS Ground Next Day Air®
RateCalculated at checkout (UPS live rate)
DeliveryNext business day
Best forTime-sensitive orders
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EARLIEST
UPS Next Day Air® Early
UPS Next Day Air® Early
RateCalculated at checkout (UPS live rate)
DeliveryNext business day, early AM
Best forUrgent / earliest delivery
Live Rates at Checkout
UPS Ground Next Day Air and UPS Next Day Air® Early rates are provided in real time by Shopify's UPS carrier integration. Final shipping cost is calculated at checkout based on your order's total weight and delivery destination. Rates may vary.
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Order Processing Times
1–2
Business daysto process your order
Mon–Fri
Business days(holidays excluded)
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Email notificationif delays occur
Peak Season Notice
During high-volume periods (e.g., holidays, promotional events), processing times may be extended beyond the standard 1–2 business days. If there is a significant delay, you will be notified via email.
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Shipping Confirmation & Tracking
  • Once your order ships, you'll receive a confirmation email containing your UPS tracking number and a direct link to track your package.
  • Tracking numbers typically become active within 24 hours after the shipment is picked up by UPS.
  • You can also track your package directly at ups.com/track using your tracking number.
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Delivery Issues

Lost or Damaged Packages

DTF Nash is not responsible for packages lost or damaged in transit by UPS. If your package arrives damaged, please follow these steps:

Shipping Delays

Carrier Delays
We are not liable for delays caused by UPS, weather conditions, natural disasters, or other circumstances outside our control. Once a package has been handed to UPS, delivery timelines are managed by the carrier.

Incorrect Address

Please double-check your shipping address at checkout. DTF Nash is not responsible for packages delivered to an incorrect address provided by the customer. Address correction fees charged by UPS may be passed on to the customer.

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Contact Us

If you have any questions about your order or need further assistance, our customer service team is here to help.

Store
DTF Nash
Address
16815 Adelaide Drive
Richmond, Alabama 77407
United States
Questions about your shipment?
We're happy to help — reach out anytime.
📧 Contact Us